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Click here for a directory of League staff.
Audit Services
Bookkeeping Services
Card Programs
Certification Programs
Chapter Relations
Check Cashing
Clubs
(Youth, Teen)
Consulting
Credit
Union Resource Library
Customized Training
Design & Layout
Educational Opportunities and
e-Learning
Electronic Services
Employee Benefits
Equipment, Furniture &
Office Supplies
Graphic
Design
Human Resource Products
NEW!
Identity Theft
Solutions
Indirect Auto Lending
Insurance & Financial
Services
Investment Services
Legal Services
Legislative
Protection/Lobbying
Liaison with Regulators
Marketing Services
Member Surveys
NADA Appraisal Guides
Operations
Paperless Titles & Vehicle Title Tracking
Payroll Services
Planning Sessions
Promotional/Marketing
Products
Recovery Services
Scholarships
Share Draft Services
NEW! Shared
Branching
NEW!
Telephone Service Recovery Program
Website Design

| Audit Services
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Eide Bailly, a CPA firm serving 8
states, has substantial experience in providing accounting, auditing and
consulting services to various companies, including
credit unions in Idaho and Oregon. They have the depth of staff, auditing
experience and flexibility to offer your credit union high quality audit
services at reasonable prices.
Eide Bailly offers the following
services to credit unions.
 | Supervisory
committee audits |
 | Audits
of financial statements |
 | Member
account verification services |
 | Internal
audit procedures |
 | Technology
consulting |
 | Fraud
investigation services |
 | GAAP
consultations |
Contact Lee Miller or Kevin Smith to get a
cost proposal, discuss credit union regulations or get answers to your
accounting questions. Eide Bailly can be reached by mail
at Suite 805, 877 W. Main Street, Boise, Idaho 83702 or by phone at
208-344-7150.

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| Bookkeeping
Services |
Statement
Reconciliation Program
If
you are still conducting statement reconciliations in-house we can
enhance your internal control, while helping increase your
productivity. Why go somewhere else or use valuable staff time for
statement reconciliations, when we are available to offer our
assistance and experience?
We will:
 | Handle
your information and documents with the utmost security and
confidentiality.
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 | Maintain
personal contact with you to answer your questions, offer
comments, and address concerns.
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 | Set
up a time line that will work for you and complete your
reconciliation in a timely and efficient manner.
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The
Statement Reconciliation Program includes:
 | Reconciliation
of your cash account to the bank (Corporate CU) statement
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 | Listing
of outstanding items and item differences
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 | Printout
of reconciliation with notes regarding differences that are
identified
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For more information, e-mail Kathy Thomson
at
kthomson@idahocul.org
Please see our
online
flier for more information.
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Card Programs
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Credit and Debit Card Programs through
Fidelity National Information Services (FIS) Card Services
FIS (formerly Certegy) offers high volume transaction processing throughout
the United States, providing card processing services and flexible credit
and debit card marketing enhancements to more than 7,500 financial
institutions with over 17 million accounts. Cards Services offers a wide
range of processing solutions: from a complete turnkey environment where FIS
performs most back-office services, leaving the credit union free to market
and manage its program; to an in-house environment where card accounts
reside on the credit union’s own data processing system.
The flexibility of FIS' programs allows
each credit union to determine its level of facility and staff involvement –
and to set its own interest rates, fees, and program terms. Each credit
union controls cardholder eligibility, credit approval, loan funding, and
payment collections; FIS handles accounts based on customized criteria set
by the credit union.
In addition to its core products, FIS Card
Services offers merchant programs, corporate cards, a vast array of
value-added program enhancements, and innovative marketing tools and
products. FIS' experienced support staff can help each credit union select
the optional features that best complement its card programs and target
markets.
At
https://www.myccinfo.com, FIS
cardholders can check credit card balances, make payments, view
statements, and more.
ICUL Service Corporation
Services
ICUL Service Corporation is a CUSO (Credit Union Service
Organization) owned by the Illinois Credit Union League that
provides EFT, credit card, and debit card products and services to
credit unions of all sizes.
• 10th Largest
ATM Network in the country
• ATM Network (45+ million transactions per year)
A customizable ATM program designed to help you
attract new members, increase business from existing members,
and ease the crowds in your office.
• Debit Cards (550,000 plus cards) Along with
building your bottom line through interchange income and
cardholder fees, the VISA Check Card or MasterMoney debit
card program can enhance your image as an
institution that's dedicated to providing exciting new
benefits to its members. This program is designed
especially for the smaller credit union with less than 500
cards.
• Apollo Credit Card Program Designed
specifically for small-asset-sized credit unions, the Apollo Credit
Card Program was developed as a result of requests from
credit unions indicating a need to offer credit
cards to their members at a reasonable cost. For a nominal
fee, your credit union can begin offering Visa
credit cards to your members. You approve your own
applications, choose your own annual fee and
annual percentage rate. For a small monthly maintenance fee,
the Illinois Credit Union League team of
professionals will handle the back-office administrative
functions for your credit union.
Your credit
union owns the receivables and receives all the income from the
loans and fees. Some of the
interchange income will be retained by the Illinois Credit
Union League to offset processing fees.
• EZLaunch Visa gives credit unions the option of
offering a Visa Card program without any of the
problems. Now any size credit union can have a card program.
Gift Cards
Your members can meet all of their gift giving needs with a
prepaid card. It's like a gift certificate that can be used
virtually anywhere Visa debit cards are accepted.
Gift card benefits:
• Accepted
anywhere Visa debit cards are welcomed.
• Safer than cash — if it is lost or stolen, the
unused portion can be replaced.
• Can be used 24 hours after the card has been sold
and activated.
How the gift card works:
• For the purchaser — Members buy gift cards at your
credit union with cash, check, or credit union credit
card, just as they would at a store.
• For the recipient — Can use it just like a Visa
debit card for purchases up to the gift card limit.
For more information, contact
Gail Machos at
gmachos@idahocul.org.
Card Analysis Program
For credit unions wanting to offer a credit or debit card program, the Card Analysis
Program looks at the cost involved in starting a card program and assists you in
determining if this service would benefit both your members and your credit union.
We can also run "what if" scenarios for credit unions that
currently have a card program to see how changes in the programs parameters would
impact the bottom line.
For more information, contact
Gail Machos at
gmachos@idahocul.org.
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Certification Programs
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The Volunteer Achievement Program (VAP), Volunteer Leadership Program
(VLP), Staff Training And Recognition (STAR), Management Enrichment Training (MERIT),
Regulatory Training & Certification Program (RegTraC) and
the Certified Executive Program (CEP) programs offer training materials created
specifically for credit unions. These courses can be taken online, by correspondence study, as
in-house training programs (with the exception of CEP and RegTraC), or through study groups organized
by your chapter or with other credit union professionals.
The
Volunteer
Achievement Program (VAP) is designed to meet the specific educational needs of
new and experienced volunteers. Three learning tracks are offered for directors and
committee members. Volunteers begin by selecting the track most closely associated with
their present responsibilities -- Board of Directors, Credit Committee, or Supervisory
Committee. Modules cover basic philosophical and financial information, as well as
advanced discussions of directors liability, financial management, credit union
examinations, technology, and bankruptcy. Each module (includes test) costs $55. Tests
only are $30 each.
Online
order form
The
Volunteer
Leadership Program (VLP) is designed to meet the educational needs of credit union
volunteers. All modules are optional to help participants customize their learning.
Its suggestedbut not requiredthat participants first complete the
Volunteer Achievement Program before they start the VLP. Each module (includes test) costs
$65. Tests only are $35 each.
Online
order form
The
Staff
Training And Recognition (STAR) program is designed specifically for
credit union employees. Participants gain valuable skills in the core
modules and move on to a seven-track learning approach, allowing them to
focus their learning. Tracks include Member Services, Consumer
Lending, Advanced Lending, Accounting, Successful Sales, Technology, Loan
Officer, Savings Plus, Credit Union Security, and many more. Each module (includes
test) costs $55. Tests only are $30 each.
Online
order form
The
Management
Enrichment Training (MERIT) program is designed specifically for
credit union supervisors and managers. Training modules include practical
topics such as hiring, training, delegating, and managing employee
performance. Each module (includes test) costs $65. Tests are only $35
each.
Online
order form
The
Certified Executive Program (CEP)
continues the tradition
of excellence in education! CEP includes the Certified Credit Union
Executive (CCUE) designation, the new Certified Financial Services
Professional (CFSP) designation, and five new Specialty Certifications in
Lending, Marketing, Financial Management, Human Resources, and Compliance.
The CEP Program
consists of college-level business and finance courses with a credit union
orientation using up-to-date texts and materials. Courses offered include
strategic business management and leadership, human resource management,
relationship marketing, business law, financial management and many more.
The ACE has recently approved college
credit for several CEP courses. You can enroll at any point. For example enroll in a
specialty certification to begin your studies, and upon completion,
transfer some of those same courses towards the CCUE or CFSP designations.
Or complete a second specialty certification by transferring some of those
courses!
CEP is designed for life-long learning that is so
necessary today in the ever-changing financial services world. CEP courses
fit into any schedule. They are written in a self-study format so that
students can study anytime, anywhere. Students may also transfer up
to three comparable college-level courses from accredited institutions
into the CEP curriculum.
RegTraC
(Regulatory Training and Certification Program) provides the
guidance and tools necessary to generate compliance and regulatory
solutions for credit union staff. RegTraC courses are practical,
job-specific, and easy to understand. Plus, they're written in plain
English, saving you time and effort interpreting legalese.
She ACE has recently approved college
credit for several CEP courses. Students earn the Level One "Compliance Achievement
Award" or Level Two, "Compliance Expert Certificate" after
successfully completing the required exams for each level. For
certification on both levels, students must pass a proctored exam for each
of the course modules 1 through 5. The quizzes in each section help
students prepare for these exams.
Level One exams may be proctored by in-house staff and
will receive a pass or fail grade. Level Two exams require an outside
proctor and will be graded A, B, C, or D with C the lowest passing grade.
Lin Velluti is the League's designated proctor with a per exam
proctoring fee of $20.
For more information, contact
Lin Velluti at
Lvelluti@idahocul.org.
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Chapter Relations
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Chapter-Sponsored League Workshops
The staff at the Idaho Credit Union League is available to assist chapters with their
training needs. In addition to the events listed on our Education Calendar, we will
conduct one dues-supported workshop on a wide variety of topics.
Dues-supported means that no speaker fees or expenses will be charged by the
League (a meeting site may have a fee).
To ensure quality training and strong group dynamics, there are some
requirements for these workshops:
 | We need 60-90 days notice so we have adequate time to prepare. |
 | The chapter needs to secure a
location, aggressively promote the training and have a
registration cutoff date of one week prior to the workshop so we have an accurate count of
attendees for handouts, etc. |
 | There must be a minimum of 10 participants registered for the training to
prevent cancellation. |
If you are a volunteer or an employee, and would like to receive
training on a particular topic, let your credit union manager/president know.
He/she can
pass the request on to a chapter official who will present it to the chapter board of
directors for consideration. If the chapter decides to include that topic on their
education calendar, the chapter sets the date, time, and location and arranges with the
League for a speaker.
Chapter Leaders Conference & Guidebook
During the Chapter Leaders Conference, chapter officials learn about the organized Credit
Union System, their duties and responsibilities, and educational programs. The conference
provides an excellent opportunity to exchange ideas and discuss common problems and
opportunities with peers.
The Chapter Leaders Guidebook is designed to assist chapter
officials in the administration of chapter business and activities.
For more information, contact
Lin Velluti at
Lvelluti@idahocul.org.
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Check
Cashing |
Payroll Check
Cashing:
Credit unions can tap into the lucrative market for payroll
check cashing and at the same time protect their businesses from
payroll check fraud with FIS' PayCheck Accept™.
By monitoring members' prior check cashing activity and validating
identity, FIS allows credit unions to cash payroll checks quickly
and safely.PayCheck Accept Highlights:
• Match member's social security number with name to
confirm identity
• Tap into the most comprehensive driver's license
database and MICR database for authenticating state-issued licenses
and checking account information
• Prevent authorization when member ID is associated
with previously returned and unpaid obligations
• Monitor check cashing activity to identify
potentially "high risk" or unusual check cashing behavior
For more information, contact
Kathy at
kthomson@idahocul.org.
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Credit
Union Affinity Clubs (Youth, Teen)
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Pee Wee Penguin Young Savers Club
Designed for members between the ages of 0 to 12, the Pee Wee Penguin Young Savers
Club will quickly establish your credit union as a financial institution that cares about
children. The program is set up to be a turn-key operation.
Credit unions can join and begin using the Pee Wee Penguin Young
Savers program for a one-time fee of $100. The start-up package includes sample
newsletter articles for credit union publications, easy-to-use order forms, camera-ready
ad slicks, information regarding logo rights and usage, guidelines and promotion ideas,
and a sample promotional brochure. Plus, your credit union will be able to use the
life-size Pee Wee Penguin costume free of charge on a first-come, first served basis.
Professionally produced items are available at attractive prices to help
you promote the program and gain the attention of young members. For more
information, visit our
Youth
Programs page.
CU Succeed™ is a
credit union program designed to provide teenagers with valuable
financial education and introduce teens to your credit union. It
has been well documented recently that an alarmingly low
percentage of credit union members are under the age of 24. If
this startling trend continues, where will your loans come from
when the baby-boomers retire? Not to worry.
CU Succeed™ can help you
attract younger members to your credit union. This unique program
will provide your teenaged members with the knowledge, tools, and
support to achieve financial success. By offering CU Succeed™ to
your teen members, you’ll be demonstrating your commitment to
helping these young members—your credit union’s future—learn
to use money and credit wisely, and ultimately to helping them
realize their financial goals.
CU Succeed™ is your ticket to
success in getting teens accustomed to using the credit union to
manage their finances. Best of all, it’s a turnkey program
that’s easily affordable for credit unions of all sizes. It’s
easy, effective, and affordable!
Just call 1-866-262-TEEN
or
Get
Complete Details
on the CU Succeed Program.
For more information on any of these programs, contact LaRaye O'Brien at
lobrien@idahocul.org.
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Consulting
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Credit Union Consultants
League consultants provide personal service to member credit unions. They are trained to
assist in almost every aspect of credit union operations. Our consultants can be of great
benefit to credit union professionals and elected officials as they deal with the ever
increasing complexities of the modern day credit union.
Technical Assistance
State and federal rules and regulations affecting the day-to-day operations of credit
unions are not only numerous, but highly technical and frequently changing. League staff
provides technical assistance to member credit unions on these matters. This assistance
includes counseling in regard to legal interpretations, bylaw changes, rules and
regulations, investment and lending policies, and management techniques.
Research & Development
Increased competition and the demand for new financial services by credit union members
make it imperative for credit unions to continue to progress and stay abreast of financial
innovations. The League is constantly involved in studying services that are beneficial to
members and also cost effective for credit unions.
Filene Research Institute
Through your League you have access to the Filene Research Institute. Organized in 1989,
the Institute is a credit union "think tank" whose basic mission is to engage in
research, planning and development activities of value and interest to the credit union
movement. This includes the analysis of current and anticipated issues on a philosophical
level and the development of practical programs for current application.
Extension of Credit Union Service
One of the purposes of the League is to extend to all people within the state of Idaho the
opportunity to participate in the services and benefits of credit union membership. The
League works with credit unions in the expansion of their current fields of membership and
with interested groups and communities in the selective organization of new credit unions.
Management Review Program
The Management Review Program uses League and League Services consultants, each with a
different focus and area of expertise, to conduct surveys and analyze the operation of the
participating credit union. The aim of the program is to provide the management and board
with input to help them identify problems, as well as opportunities within the credit
union. There is a charge for this service. Projects are completed on a bid basis. Bids
will vary based on the size and complexity of the credit union.
For more information, contact Kathy Thomson at
kthomson@idahocul.org.
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| Credit
Union Resource Library |
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The
Credit
Union Resource Library contains a wide
range of audiovisual and printed training aids that are available to all credit union
employees and volunteers. These materials can be used for in-house group training or for
study on an individual basis.
Manuals, books and cassettes are available to check out at no cost.
There are over 175 different titles available.
The League has 300 video titles available. Several of the videos cover
more than one topic. Contact Deborah for video rental pricing.
A complimentary copy of the index and glossary for the library is mailed
to managers/presidents and chairmen every other year, with an appendix mailed quarterly as
new items are added. Additional copies of the index are available from the League office
for $5 each.
For more information, contact
Lin Velluti at
Lvelluti@idahocul.org.
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Customized Training
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Special Training Programs
League-sponsored, fee-supported training programs are available as indicated on the
Education Calendar or on a request bid basis. We do require a minimum of 10 participants
to proceed with the training. Programs include: Teller Training Institute, Staff Sales
Training, Consumer Lending School, and Compliance Seminar, and more. Call us regarding
topics your credit union may be interested in.
Appropriate registration fees will be charged. These programs can be
conducted at the chapter level or customized and conducted as in-house training.
For more information, contact
Lin Velluti at
Lvelluti@idahocul.org.
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Design Layout |
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League Services,
Inc. offers design services for
Idaho Credit Union League (ICUL) members. We offer a full range of
services including:
 | Website Design & Development (sample
sites designed by LSI are listed below)
|
 | Logo Design - League
Services, Inc. has designed logos for:
 | Pocatello Teachers FCU |
 | Quinco CU |
 | Boise US Employees FCU |
 | Idadiv CU |
 | All League Annual
Meetings Since 2001 |
|
 | Billboard Design |
 | Design of Static or Animated Web Graphics & Banner
Ads |
 | Publication Design
 | Newsletters |
 | Fliers/Inserts/Stuffers |
 | Brochures |
 | Posters |
 | Annual Reports |
 | Postcards |
|
 | Advertisement Design |
 | E-Newsletters |
 | & much more |
Projects are completed on a bid basis.
For more information, contact:
Marketing Department at
mchristian@idahocul.org
See Also:
Marketing Services
Website Design
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Educational Opportunities
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The
education calendar is a listing of CUNA and
League sponsored schools, seminars, workshops and conferences. Mailed to affiliated credit
unions on an annual basis, the calendar provides dates, locations and approximate fees for
events held during the year. For the most up-to-date calendar of events, please click on
the link above. A current calendar of events is also given out at every educational
session sponsored by the League.
Scholarships are available for any of the events listed on the education
calendar. Application forms can be requested from the League office. These scholarships
are usually awarded in December for the upcoming year.
For more information, contact
Lin Velluti at
Lvelluti@idahocul.org.
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Electronic Services
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Online Paperless Titles and Vehicle Title Tracking System through FDI
Service Bureau
Online Vehicle Title Tracking System (VTTS) is an electronic transfer, search and storage
program for vehicle title records on the Internet. Online VTTS creates a paperless record
when all of the paper procedures required by the Department of Motor Vehicles have been
followed. Now, locating vehicle titles becomes much easier and more efficient. Since
you
are accessing your data through the Internet, the information can be viewed at any time
from anywhere, as long as you have access to the Internet using Microsoft Internet
Explore version 4.0 or greater.
Historically, paper vehicle titles have presented lienholders with
several challenges; e.g., tracking of title status, lost collateral (actual paper titles),
and quality control. Online VTTS addresses these challenges and provides several benefits
to lienholders, including: easier access to your vehicle records, lower collateral losses
due to less paper, increased accuracy of title records, more efficient interaction with
the Department of Motor Vehicles, lower Department of Motor Vehicle fees, and access to
vehicle title records any time.
Online VTTS increases your title departments efficiency and
effectiveness, thus reducing operating costs and increasing member service levels.
Interactions with the Department of Motor Vehicles are greatly improved with the Online
VTTS system. Since information is transferred electronically, there is less delay due to
phone calls, and lost or incorrect forms.
For more information, contact
Gail Machos at
gmachos@idahocul.org.
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Employee Benefits
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Employee Assistance Program through Blomquist-Hale Consulting Group
Few people get through adult life without facing personal problems and few are able to
fully prevent such problems from interfering with work performance. Since most problems,
if left unattended, eventually manifest themselves in the work place, employers inevitably
bear some cost for their employees personal and job problems. More and more
companies are offering employee assistance programs to their employees to help prevent the
onset of personal problems that may affect work performance and productivity.
The Direct Care Employee Assistance Program (EAP) provides professional
and confidential counseling to credit union employees and their eligible family members. A
variety of concerns are dealt with including marital and family disputes, legal issues,
substance abuse problems, stress, depression, and financial difficulties. The program also
addresses work place issues like job performance, sexual harassment, and trauma following
a robbery.
Blomquist-Hale Consulting Group has been successfully engaged in the
development, implementation, and operation of employee assistance services since 1989.
They specialize in services that help an
employer maintain a healthy and productive work force.
Through a special arrangement between League Services, Inc. and
Blomquist-Hale, your credit union can take advantage of these services at a substantially
reduced rate than if you contracted for them on your own. The cost is a low $11.50 per
employee, per quarter.
For more information, contact Kathy Thomson at
kthomson@idahocul.org.
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Equipment,
Furniture & Office Supplies
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CUNA Strategic Services
CUNA Strategic Services, along with its carefully chosen providers,
saves you money and time by providing the products, services and
technologies your credit union needs to compete effectively in the
modern financial marketplace.
A strategic
alliance goes beyond a traditional "endorsement." Our providers
deliver superior products and services for an outstanding value.
CUNA then adds its knowledge of credit unions. The result of this
winning combination enables all credit unions – large and small – to
benefit from customized solutions that fit the credit union market.
Our goal is to
position credit unions to compete more effectively by offering
strategic relationships that provide the best overall value for
quality products and services at prices less than what your credit
union could receive without these relationships.
CUNA Strategic Services Brochure
For a listing of System partners and products, go to
http://strategicservices.cuna.org/
For more information, contact Kathy Thomson at
kthomson@idahocul.org.
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Human Resource Products
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Compensation and Performance Management Programs through Koker
Goodwin & Associates
Koker Goodwin & Associates (KGA) is a human
resource consulting firm specializing in development of performance-based compensation
programs for credit unions. In 1996, KGA developed Compease, an automated version of its
point-factor comparison compensation program.
Compease was designed to be attractive to credit unions
with as few as 10 employees. Manual compensation systems tend to be time consuming to
develop, difficult to maintain, and expensive, making them hard for most credit unions to
justify. Compease was developed to be easy to install, easy to maintain, and reasonably
priced.
The main objective of the program is to provide your credit union with
the tools to insure that your compensation program is competitive within your local labor
market, equitable within the credit union, and flexible enough to recognize individual
differences in performance.
Compease includes programs for developing and maintaining job
descriptions, evaluating jobs to establish internal equity, determining salary ranges that
reflect labor market rates within your industry and within the local labor market,
managing individual compensation, and developing salary plans and budgets.
Performease is an employee performance planning and review
(performance appraisal) software program. KGA approaches the performance review from the
perspective that employees want feedback, that what you communicate to employees is
important, what you measure will improve, and that personality and behavior issues are
best dealt with when they occur, not in the annual performance review.
Performease helps you develop performance expectations for each employee and guides you
through the review process making it easy and less time consuming for all concerned.
CEO Performance Management
Evaluating your chief executive officers (CEO) performance should be a process, not
an annual event. Feedback on the CEOs performance is the most important means of
building a solid relationship between the board and the CEO. Evaluation of the CEO needs
to be done on a regular basis in written format and linked to the credit unions
strategic/business plans. A well-designed CEO performance management system opens
communication channels, provides feedback, measures goals, accomplishments and
competencies.
For more information, contact Kathy Thomson at
kthomson@idahocul.org.
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Identity Theft
Solutions |
Not only is identity theft damaging when it happens, it is time
consuming to correct. In fact, it is estimated that it can take more
than 100 hours for a person to completely re-establish his or her
identity once it has been compromised.Your
credit union can provide a solution by offering the
SAVE MY IDENTITY™
program. This service will help your
members restore their credit ratings and good names, as well as
reimburse most expenses incurred while trying to recover. It's a
security blanket and a recovery tool in one that costs your member
only $48 per year for his/her family.
There is no cost to you as a sponsoring credit
union and your credit union will receive $5 for each member who
enrolls.
For more information or to get
signed up, contact Kathy Thomson at 1-800-627-1820 or at
kthomson@idahocul.org.
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Indirect Auto Lending |
Through League Services, Inc. and Indirect Lending Technologies, L.L.C., your credit union can access to the DILLS™ Internet based
system for managing indirect lending and at a very reasonable price.
The arrangement with ILT also includes consultation to assist credit
unions with setting up an indirect lending department, establishing
indirect lending policies and procedures and the maintenance of a
broad dealer network.
DILLS™ is currently being used by credit unions in Utah, Montana and
Michigan through similar arrangements with the Credit Union Leagues
in those states. It is also being used by credit unions in Texas and
soon by others in Georgia, Minnesota, Kansas and several other
states.
We urge all credit unions
currently involved or interested in becoming involved in indirect
lending to consider this excellent solution for automating and
managing their operations.
For more information, contact Kathy Thomson at
kthomson@idahocul.org.
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Insurance &
Financial Services
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Insurance & Other Products through
CUNA Mutual Group
CUNA Mutual Insurance Society was established by the pioneers of the credit union movement
in 1935. As a mutual company, CUNA Mutual still belongs to its policy owners, the credit
unions that support them. Their mission is to provide products and resources that will
strengthen credit unions and provide value-added service to credit union members.
CUNA Mutual provides a vast array of products and services to assist
with the following needs: consumer lending, real estate lending, bonding, property and
casualty, employee benefits, financial management, insurance training, and member
services. Here are a few of CUNA Mutual Groups products and services that should be
highlighted:
The CUMIS BondHelps safeguard the credit union by offering
protection against losses from fraud or dishonesty on the part of credit union employees
or directors, as well as direct losses due to lack of faithful performance by employees.
It also covers direct losses from burglary, robbery, larceny, theft, holdup, extortion,
misplacement, mysterious unexplainable disappearance, forgery, and counterfeit currency.
Numerous endorsements are available, including: automated clearing house, directors and
officers liability, electronic funds transfer, fiduciary liability, IRA, officers and
staff liability, signature guarantee, consumer legislation, errors and omissions, and
plastic card coverage.
Employee Benefit ProgramsOffers a wide spectrum of
insurance protection resources for taking care of employees. Programs include Group Life
Insurance, Group Health Insurance, Group Disability Insurance, Flexible Spending Accounts,
and Qualified Retirement Plans.
Life Savings InsuranceProvides a benefit upon the death of
the credit union member up to the limits of the credit unions contract and based on
the members age at the time the funds were deposited.
Credit Disability InsuranceHelps members make monthly loan
payments if they become totally and continuously disabled by a covered sickness or
accident.
Credit Life InsuranceHelps members feel more secure about
taking out a loan because theyll be confident in the knowledge that their coverage
will reduce or pay off an outstanding loan balance in the event of their death.
Loan Protection InsuranceA group credit life insurance
contract is issued to the credit union. It is designed to pay off an outstanding loan
balance (up to the limits of the credit unions contract) if a member dies before the
loan is repaid.
LoanLiner Lending SystemMakes lending easier for the credit
union to administer and borrowing easier for the member to understand. It streamlines the
lending process by reducing required paperwork, simplifying disclosure requirements, and
eliminating more loan transaction calculations.
MemberCONNECT ProgramMakes quality insurance programs
available to credit union members without tying up staff with paperwork and
administration. The member deals directly with CUNA Mutual via mail or telephone on all
applications, inquiries, claims, premiums, and policy changes.
MEMBERS Financial ServicesMakes a full range of financial
services available to credit union members. Quality products include annuities, mutual
funds, and life, health, and disability insurance.
Mechanical Breakdown Insurance AutoCare
Mechanical Breakdown Coverage offers members unmatched extended warranty protection for
expensive automotive repairs no longer covered by the manufacturers warranty. With
broad coverage and typically lower rates than comparable dealer contracts, AutoCare is
sure to increase your credit unions auto loan activity while boosting your
administrative fee income.
Financial GAP Protection This program provides for
financial gap coverage if a vehicle is stolen and not recovered or damaged beyond repair
for any insurance reason, during the term of a loan/lease contract. The insured credit
union agrees with the borrower to accept the underlying insurance carriers
settlement check and the borrowers payment of any applicable
deductible(s), as full
payment of the remainder of their financial obligation. Under the financial gap insurance
policy, the credit union is paid the difference between that settlement and the actual
amount remaining on the contract due to the early termination.
For more information, contact Kathy Thomson at
kthomson@idahocul.org.
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|
Investment Services
|
|
IRA Programs through CUNA Mutual Group
CUNA Mutual Group offers several different levels of support in their IRA program so
credit unions can custom build a program that works for them.
CMG-Administered Program For credit unions that dont
want the hassles of back-office IRA administration, CMG takes over most administrative
functions including:
 | Notifying members approaching age 70 1/2 of required distribution rules |
 | Calculating required minimum distributions and payout schedules for
members at any age |
 | Determining all death benefit payees |
 | Reporting tax information to government agencies and members (including
any necessary corrections) |
CMG also provides the following support:
 | Toll-free telephone hotline for technical-operational assistance |
 | Monthly IRA Update newsletter for technical, operation,
legislative and regulatory updates, as well as marketing tips and training information |
 | All necessary operating forms based on CMGs IRS-approved prototype
IRA agreement |
 | All required IRA disclosures, including custom financial projection
tables |
 | A complete operations manual, including updates |
 | Simplified Employee Pension (SEP) operating forms for members |
CU Administered Program For credit unions that have the
time, resources and desire to administer their own IRA program, CMG has put
together a package of core services, which includes:
 | Toll-free telephone hotline |
 | Monthly IRA Update newsletter |
 | Custom financial projection tables |
 | A complete operations manual, including updates |
Miscellaneous Services CMG also offers all levels of IRA
training, promotional literature for educating members (brochures, statement stuffers,
posters, table tents), program evaluation to conduct an on-site review of an IRA program,
and alternative IRA investments for members.
Market Index Certificate An insured share certificate that
earns dividends based upon the performance of the stock market, as measured by the
Standard & Poors 500 Composite Stock Index. From the credit unions
viewpoint, the Market Index Certificate behaves much like a conventional share
certificate. The principal stays in the credit union for the term of the certificate, but
the deposit does not accrue dividends like a conventional share certificate. At maturity,
the value of the S&P 500 is compared to its value when the certificate was
established. If the S&P 500 has gone up, the member earns a percentage of the
increase. If the S&P 500 has gone down, or stayed the same, the member does not earn
interest. However, the principal will always be returned to the member. It is not at risk.
The risk to the member is that the S&P might not increase in
value over the term of the certificate, which means there would be no dividends. There is
no risk to the credit union.
When the certificate is established, the credit union will pay to CUNA
Mutual Group the present value of dividends that would have been paid on a fixed rate
certificate with the same maturity. Present value is based on the average interest rates
paid on fixed rate certificates by credit unions offering Market Index Certificates. Your
credit unions funds are added to funds from all other credit unions offering Market
Index Certificates, and used to purchase a note from Chase Manhattan Bank. The note
obligates Chase to pay each participating credit union a percentage of the increase, if
any, in the S&P 500. The principal stays on deposit in the credit union. You can
invest it or lend it out, just like you do with fixed rate certificates, to recoup your
costs.
For more information, contact Kathy Thomson at
kthomson@idahocul.org.
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Legal Services
|
|
The League has an in-house attorney in its
President/CEO, Alan Cameron. He provides oral legal advice to member
credit unions on questions of a general nature or consultation with their
retained counsel. Alan answers questions that relate to Idaho Credit Union
Law, the Federal Credit Union Act, applicable state and federal rules and
regulations relating to credit unions specifically and to consumer lenders
generally, and any other matters which are of common interest to all Idaho
credit unions.
Alan also provides written releases, conducts workshops,
and reviews forms, which are of interest to or used by all Idaho credit
unions.
For more information, contact Alan Cameron at
acameron@idahocul.org.
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Legislative
Protection/Lobbying
|
|
One of the most direct and indispensable services member credit unions
receive in return for their League dues is legislative protection. When the Idaho
Legislature is in session, our lobbyists track bills of interest to credit unions and
distribute progress reports to the League Board of Directors, Legislative
Committee, and member credit unions.
Through membership in the League, credit unions receive representation
at the national level. The Credit Union National Association (CUNA) maintains an office in
Washington, D.C. that monitors federal legislation that could have an impact on credit
unions.
For more information, contact Val Brooks at
vbrooks@idahocul.org.
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Liaison with Regulators
|
|
Input on Regulations
The League offers input on regulations written by the National Credit Union Administration
(NCUA) and the Idaho Department of Finance when they are proposed and a comment period is
available. Responses to proposed regulatory action to NCUA, the CUNA Washington office,
and the Department of Finance have had a favorable effect for credit unions prior to the
regulation being finalized.
Regulatory Liaison
The League has a close working relationship with NCUA, the agency of the federal
government that regulates federally-chartered credit unions. We also enjoy an excellent
liaison and relationship with the Idaho Department of Finance in all matters pertaining to
state-chartered credit union operations.
For more information, contact Val Brooks at
vbrooks@idahocul.org.
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Marketing Services
|
|
League Services,
Inc. offers marketing services for
Idaho Credit Union League (ICUL) members. We offer a full range of
services including:
 | Website Design & Development (sample
sites designed by LSI are listed below)
|
 | Logo Design - League
Services, Inc. has designed logos for:
 | Pocatello Teachers FCU |
 | Quinco CU |
 | Boise US Employees FCU |
 | Idadiv CU |
 | All League Annual
Meetings Since 2001 |
|
 | Billboard Design |
 | Design of Static or Animated Web Graphics & Banner
Ads |
 | Publication Design
 | Newsletters |
 | Fliers/Inserts/Stuffers |
 | Brochures |
 | Posters |
 | Annual Reports |
 | Postcards |
|
 | Advertisement Design |
 | E-Newsletters |
 | & much more |
Projects are completed on a bid basis.
For more information contact our
Marketing Department.
See Also:
Design Layout & Printing
Website Design
|
| Member
Surveys |
|
Member Surveys through CUNA Research
The more you understand your members, the better the decisions youll make. Good
market research gives you valuable information to: see how your members and others view
your credit union, measure market share, decide whether to open a branch office or add
hours, determine which new services to offer, and identify features to include in new
programs.
Surveys get your members and nonmembers thoughts out in the
open, so you can make informed decisions and plan more efficiently. CUNAs research
professionals work closely with you to deliver useful, reliable information.
All research reports contain text, graphics, and tables. Multiple
mailings get you higher response rates and more reliable results. Market-segmentation data
and recommendations are also available.
CUNA Research offers a full range of survey products: custom-designed
surveys, semi-customized surveys, and surveys that focus on technology.
For more information, contact Kathy Thomson at
kthomson@idahocul.org.
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NADA Appraisal Guides--Paper
and Online |
|
NADA Paper Guides
League Services, Inc. maintains group accounts with the National
Automobile Dealers Association (NADA) which allows your credit union to take advantage of
multiple subscription rates when you order your appraisal guides through League Services.
Here are some examples of possible savings (prices subject to change without notice):
| |
2007
Single
Subscription Rate |
| Classic Car Guide |
$50 |
| Manuf. Housing Guide |
$105 |
| Marine |
$110 |
| Motorcycle |
$60 |
| Older Used Car |
$65 |
| Recreation Vehicle |
$110 |
| Title & Registration Book |
$125 |
| Official Used Car |
$58 |
| | |